Can I send in feedback?
                Yes, please use the in-app contact tool to get in touch. 
                I don't respond to all feedback, but I do read it.
			
            
                
Why doesn't Astrospheric work on my (insert Android device)
                Android requirements are as follows
                
                    - The device must be on Android 5.1 or higher*.
- The device must have at least 3GB of RAM.
- 
                        The device must pass 
                        Google Play Integrity 
                        checks.  We use automatic integrity protection provided by the Play store.
                    
                Without these basic tests in place, over 90% of my 
                development time fielding Android issues.  
                
*Please note that we officially  support the latest production Android version.  More information on official support can be found here.
            
			
				
Where does Astrospheric get its data from?
                The bulk of the data shown on Astrospheric comes from the Canadian Meteorological Center (CMC).  
                Other data sources include the GFS model as well as the experimental RAP model which provide values 
                such as Smoke and Aerosol optical depth.  The Seeing model is pulled from Allan Rahill's model 
                (which is based off of the CMCs model).  I'm constantly investigating other weather models for 
                interesting variables to help improve the overall forecast on Astrospheric.
			
            
                
How is Astrospheric different from Atilla Danko's "Clear Sky Charts" service?
                Users tend to think that because the primary data source is the same  
                between Clear Sky Charts and Astrospheric that they give the same results, which isn't accurate.  
                Here are a few big differences.
                
                    - 
                        Astrospheric process raw model data from the CMC 4 times a day.  
                        This is why Astrospheric updates 4 times a day instead of twice like Clear Sky Chart.  
                        Processing the raw data also allows Astrospheric to produce high quality 
                        map overlays to visualize the data.
                    
- 
                        Astrospheric dynamically generates a forecast for your exact location instead 
                        of working off a predefined set of locations.  Even with thousands of locations 
                        available on Clear Sky Chart, that only represents a tiny fraction of the CMCs 
                        forecast data.  By generating the forecast dynamically, Astrospheric can take 
                        advantage of the high resolution CMC data and get you the best results.
                    
- 
                        Astrospheric is constantly upgrading its astronomy variables to better reflect current 
                        conditions.  For example, Astrospheric's Transparency forecast 
                        integrates the latest smoke and aerosol data to produce a more 
                        realistic forecast of sky transparency.  Astrospheric's cloud 
                        forecast looks at trends in cloud movement in the area to produce a more accurate forecast.
                    
                There are many other functional differences between the services.  Clear Sky Chart is obviously 
                still a valuable resource and some users may prefer it given Astrospheric's higher system and bandwidth 
                requirements.
            
            
                
Why doesn't Astrospheric update more frequently?
                
                    Below are the models and their update frequencies. Astrospheric updates as often as these models produce 
                    data except for the RAP.  Technically the RAP updates hourly, however it only produces an extended forecast 
                    every 6 hours.
                
                
                    
                        | Model | Update Frequency | 
                    
                        | RDPS | 6 hours | 
                    
                        | GFS | 6 hours | 
                    
                        | NAM | 6 hours | 
                    
                        | RAP | 6 hours | 
                    
                        | NBM | 1 hour | 
                
            
            
                
Are there plans to make Astrospheric work outside of the continental US and Canada?
                Not at this time.  Processing quality worldwide data to build accurate astronomy variables is prohibitively 
                expensive.  We welcome other developers and studios to fill the gap in weather forecasting beyond Astrospheric's domain.
            
            
                
Will Apple's purchase and shut down of the Dark Sky APIs impact Astrospheric?
                No.  Astrospheric process raw weather model data on its own servers instead of repackaging other company's weather APIs.
                However, astronomers using apps such as Clear Outside or the thousands of other weather apps that use these APIs 
                may notice changes as those app developers find new and cheaper sources 
                for their data.
            
            
                
What other weather data sources are valuable to astronomers?
                There are thousands of weather apps and websites available, but it can be tough to know if they will work well 
                for astronomy. Here are a few tips that can help in picking them out.
                
                    - 
                        Go to the source of the data and know what weather model you're looking at.
                    
- 
                        Check more than one weather model.
                    
- 
                        Look at the data on a map since it's still the best way to understand the weather patterns.
                    
                Weather.gov is a great resource for those in the USA since it gets you access to the primary US weather models 
                (GFS, NAM, HRRR, etc).  If you're feeling adventurous, you can access raw model data at 
https://nomads.ncep.noaa.gov/
            
            
                
Should I send feedback when the weather report is wrong?
                Short answer - no.  Every 6 hours the Candian RDPS model generate well over 200 million predictions for an area
                covering most of North America.  It will be wrong at times.  Even the Cloud Ensemble will be wrong at times.
                 The model is constantly ingesting new data from thousands of  
                automated sources in order to correct and generate the next set of predictions.  Observations from individuals are not 
                incorporated into the model and therefore would be a waste of time to send.  However, if you notice something completely out of the 
                ordinary (eg. a dew point of absolute zero), then it's worth letting me know, because an error may have occured in my code 
                which parses the data.
            
            
                
Can rain and other precipitation be added to the forecast?
                Technically yes, but precipitation data won't be added to Astrospheric.  We are focused on Astronomy variables and 
                adding precipitation adds a dramatic amount of UI.
            
            
            
                
Why is the time shown in Astrospheric wrong?
                Astrospheric shows the local time for the current forecast location.  This includes any adjustments for timezone and 
                daylight savings time. If you notice that the time is an hour off, please first check that your device's operating system timezone is set correctly. 
                If it is set correctly, then please contact me using the in-app contact tool.
            
            
                
Can I embed Astrospheric on my website?
                Most likely.  Check out 
www.astrospheric.com/embed for more information and the rules for using it.
            
            
            
                
How can I support Astrospheric?
                
                    - 
                        Financially - The best way to support Astrospheric is to purchase a subscription.  Not only will you get weather alerts, but the money helps fund current and upcoming improvements to the service.
                    
- 
                        In the community - Tell your friends about Astrospheric!  If you’re part of an astronomical society then consider using Astrospheric and Subspace!
                    
- 
                        Scientifically - If you are a meteorologist or astronomer (or in a related scientific field), and you have an idea to improve or expand the data Astrospheric is using then please get in touch with me!
                    
                
Is there a French version of Astrospheric?
                Not yet, but I'm working on it!