Astrospheric Privacy Policy & Terms of Use

Updated April 2023

Privacy Policy

Astrospheric LLC takes privacy seriously and makes a best effort to only collect information necessary for a particular feature to aid in service telemetry. Any private information collected by Astrospheric LLC will never be shared with or sold to a third party. This include your Email, User Name, Favorites and location data. Note that this privacy policy may change at any time.

External Services (3rd party)

Google Analytics

By default, Astrospheric LLC uses Google Analytics to track site telemetry (user counts, feature usage, page errors) and will store a cookie on your device. Tools exist for both desktop and mobile to block Google Analytics from loading and sending data. These tools shouldn't impact Astrospheric's functionality, but contact us if they do. Please note that if you experience an issue with the App or Website and also run a blocking tool, Astrospheric LLC will likely be unable to debug the issue.

Sponsorship

Astrospheric sponsors are not given any user personal information. Sponsors are given numerical information on total ad loads, ad views, and ad clicks.

By using the Astrospheric App or Website, you agree to be bound by this privacy policy.

Terms of Use

General terms and conditions

All Astrospheric users agree to be bound by the following terms and conditions. Usage of the "service" is defined as any usage of Astrospheric's website or apps. If you do not agree, discontinue use of the service. These terms and conditions for usage can change at any time.

Weather forecasting is never 100% accurate. You, the user, are solely responsible for decisions made from forecast data and outcomes of those decisions. Astrospheric LLC can not be held responsible or liable for any outcome of decisions made off of data presented on Astrospheric.

The information provided on this website is for informational purposes only and is not intended to substitute professional advice. We do not guarantee the accuracy, completeness, or reliability of the information presented on this website.
Astrospheric LLC uses incredible resources to compute data sources into visual map and forecasts for the community. Computed assets and private APIs are owned by Astrospheric LLC and made available to the public through the Astrospheric website and apps. Any use of these assets or APIs outside of Astrospheric's direct properties without Astrospheric LLC permission will lead to being blocked from accessing the service and/or further legal action.
Viewing a solar eclipse can be dangerous and can cause serious harm to your eyes. We strongly advise users to take necessary precautions, including using proper eye protection, when viewing a solar eclipse.
You understand and agree that Astrospheric LLC is not responsible or liable for any harm, injury, or damage that may result from your use of the information presented on this service or your decision to view a solar eclipse.
You agree to indemnify and hold Astrospheric LLC harmless from any and all claims, damages, and expenses, including attorney's fees, arising from or related to your use of this service.
These terms of use shall be governed by and construed in accordance with the laws of the jurisdiction in which Astrospheric LLC is located (King County, Washington). Any legal action arising from or related to these terms of use shall be brought in the courts of such jurisdiction.

Astrospheric App Support

The Astrospheric app works on a wide range of iOS/iPadOS and Android devices. While we attempt to keep Astrospheric working on older devices and OS versions, we officially support only the latest production versions from Google and Apple. Astrospheric may choose to drop support for older operating systems versions at any time if they are no longer supported by Google or Apple. This may be done for functional or security reasons. Please note that jailbroken OSs are never supported by Apple or Google, and are also not supported by Astrospheric. More information can be found here.

Favorites and Community Favorites

It is up to you, the user, to keep your account credentials safe and private. Astrospheric LLC is not responsible for lost or stolen account information regardless of how the information was obtained.

Please note that we are unable to update a customers email address unless they can prove they own both addresses.

Users who view Community Favorites must agree to the following terms of use.

Users are solely responsible for the decisions made off of Community Favorites data. Astrospheric LLC is not liable or responsible for any damages that may occur from information learned (and decisions made) through the community on Astrospheric. Some locations are inherently dangerous (desert, mountains, etc) and may require special consideration when visiting. It is completely up to you, the user, to take the necessary precautions and make arrangements to be safe.
Content belongs to the community member who posted it. Astrospheric LLC is not responsible for validating any data (images or text) shown in Community Favorites beyond ensuring offensive material isn't present. If you identify across data that is wrong or offensive, please use the feedback form to let Astrospheric LLC know.
Content belongs to the community member who posted it. Content is not to be taken or represented anywhere outside of Astrospheric without express permission of the owner.

Failing to follow or agree to the terms above may lead to being banned from the service.

Users who submit Community Favorites must agree to the following terms of use.

You attest that your contribution is accurate and correct to the best of your knowledge and that you have the rights to distribute the details and media you've added to the community favorite. Your contribution must not contain any offensive material. General rule of thumb is that anything contributed to the community should be at most PG-13.
You attest that your contribution represents a location that others would be welcome to visit given the appropriate permissions. If permissions are required for site access, you must include information on obtaining said permissions in the details of your post.
You attest that your contribution does not represent an advertisement or any other commercial venture.
You agree that Astrospheric LLC has the right to remove a community favorite for any reason, especially those which break any of the terms listed above.
Astrospheric LLC agrees that you retain rights to the data (text and media) provided in a community favorite. But, Astrospheric LLC may
1. Resize images to make them more presentable through the service
2. Not be held responsible if others take your data from the service
3. Use your data in marketing and promotional advertisements but only with attribution to you and any website you've made available to your profile

If you do not agree with the terms listed above, do not post content to Community Favorites. Those who abuse any terms above may be blocked from using the Astrospheric service.

Subscriptions

By purchasing a subscription either through the app store, or via a bulk coupon code purchase, you agree to the following terms and conditions.

There are no refunds for subscriptions.
If you chose to cancel your subscription or not renew, you'll be given access to any features unlocked by said subscription for the remainder of the original subscription time period. Eg. If you cancel 7 days into a one month subscriptions, you'll still be able to use features unlocked by the subscription for the next 23 (or so) days. Refunds will not be granted for canceled subscriptions. Please note: It is possible to request a refund from the app store you purchased the subscription from. If you are granted a refund from the app store, the subscription benefits will end immediately.
Astrospheric makes every attempt to deliver timely Weather Alerts and forecasts, but technical issues (both on Astrospheric's service, 3rd party services, and your device) and forecast delays can occur and should be expected from time to time. Refunds will not be granted in these situations.
Weather Alerts and device settings must be set up correctly to allow push notifications to be sent. Astrospheric attempts to set this up correctly during app install, but it's up to the user to ensure settings are correct. Refunds will not be granted in cases where Weather Alerts or other settings are not set up correctly.
It is possible to use Astrospheric without a subscription to verify the data is useful for your favorite locations without paying any money. If you cancel a subscription because the forecasts are not accurate enough, no refund will be granted. Please use the service for some time to ensure it meets your needs before purchasing a subscription.
Subscriptions are managed by the Google Play or Apple App stores. A Subscription will auto-renew until you manually cancel it. Refunds will not be granted in situations where your have forgotten to cancel a subscription. It is up to you to manage your subscriptions.
Subscriptions are made possible by the Google Play or Apple Apps store on your device and are made easy to purchase. Refunds will not be granted in the case of accidental purchase by you or someone with access to your device.
Subscription feature information is fully documented on the Astrospheric help pages. Refunds will not be granted based on the features not doing anything different than what is documented.

Subspace

Subspace allows for social networking amongst astronomy clubs, societies, and other special interest groups. By using Subspace, you agree to the following terms of use. If you do not agree, simply discontinue use of the Subspace features.

Astrospheric LLC is not responsible for group content or members
Group admins are responsible for the members and content of their group.
Group admins and members are responsible for keeping their group join code private
Group admins have access to Group Members email address
Public events must be astronomy related and welcoming to the community.
Group Admins should consider their email address public if the group is publicly available on the map. This ensures if people ask who the current admin of a group is, Astrospheric staff can give them specific contacts.
Astrospheric staff can change a group admin of a publicly facing group on the map if the current admin is failing to respond or for any reason that would negatively impact the group
Astro Society Society Edition entitlement is for society or club members only. If a group with subscription entitlement is handing out their join code publicly or to non members, the entitlement will be removed.
Astro Society Edition requires Astrospheric embed control to be shown on a society website.
For the Astro Society Edition entitlement, embed control must be the only RDPS forecast on the page. This is to stop confusion when users compare forecasts against each other. To date, there is no other service besides Astrospheric which updates the RDPS astronomy forecast as frequently or using the appropriate binary data, so this shouldn't be an issue. If another RDPS forecast is created that matches Astrospheric's frequency or performance, please contact us.
Astrospheric may remove posts, events, or groups, or change group entitlement at any time if the group is found to not be positively contributing to the community.

Public Subspace channels such as "Astrophotography" strictly follow Subspace terms. Moderators are free to remove any post and block any user they feel is not positively contributing to the channel.

Clear Skies,
Daniel Fiordalis Astrospheric LLC